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Free Webinar on the Business of Being Social and Why You Should Care

I’ve been a fan of blueKiwi for a little while now.  For those of you not familiar blueKiwi, they are a social business software company which allows customers, partners, and employees to effectively...

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The First Social Customer Relationship Management Session is Coming to Blog...

I’m very excited to announce that for the first time Blog World Expo (the world’s largest social media conference) is going to be introducing Social CRM into their agenda mix and I was fortunate...

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Are You Interested in Monitoring Social Media?

Murray Newlands is hosting yet another event in San Francisco this Thursday October 21st; this one is all around social media monitoring and features great speakers such as Marcel LeBrun (CEO of Radian...

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From Fans and Followers to Customers and Advocates: A Social CRM Presentation...

A few days ago Brent Leary and I presented the first ever Social Customer Relationships Management (Social CRM) session at Blog World Expo.  We didn’t talk about twitter, facebook, or any other social...

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Speaking At Conferences, Should You Be Compensated?

Speaking at conferences is a lot of fun, but it’s also a lot of work.  When I speak at an event I like to think that I am providing something unique both in terms of content and in terms of...

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Video: 2011 National Retail Federation Conference and New York Fun!

I was recently at the National Retail Federation Conference in New York with Blake Landau, we had a lot of fun at the event and running around New York.  We actually had a few hours of footage and...

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You're Invited! American Marketing Association on Social Business

I’m speaking at the American Marketing Association during Social Media Week on “Evolving into a Social Business.”  The event is on Feb 9th from 6-8pm at 1550 Bryant Street Penthouse–Eleventh Floor....

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IBM Spends 3 Years Developing a New Super Computer to Win at Jeopardy!

I attended the IBM 100 event in San Francisco, celebrating 100 years of IBM.  I met a lot of interesting people at the event including Dr. Jai Menon, the CTO and VP of Technical Strategy for IBM’s...

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Free Social Selling University Workshop by InsideView

This week is the Sales 2.0 conference (check the link in the sidebar) and the folks over at InsideView decided to put together a free workshop and panel all around social selling.  For those of you...

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Subscribe to "Optimal Play", The First Social Business Newsletter for...

Chess Media Group is going to be launching our “Optimal Play” newsletter within the next few days; it’s going to be the first newsletter on social business for decision makers and executives (at least...

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